Shipping information

Depending on the item(s) you purchase on yohuge.com and the location to which the item(s) will be delivered, different shipping methods will be available. At checkout, you will be prompted to choose a variety of shipping methods.

For now Yohuge Clothing doesn’t ship orders to Cuba, Iran and North Korea.
We ship internationally to all other countries!

TO BASIC EXPEDITED
USA 3-5 business days via USPS
3-8 business days via FedEx SmartPost
1-3 business days via FedEx
Canada 5-10 business days without tracking 1-5 business days via FedEx
Australia 10-20 business days without tracking 1-5 business days via FedEx
International from USA 10-15 business days without tracking 1-5 business days via FedEx
International from Europe 5-10 business days to Europe
10-15 business days worldwide
1-5 business days via FedEx

Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.

We ship only on business days. Business days are from Monday to Friday, excluding holidays. Any order placed after 12 P.M. ET will be processed the following business day.

For remote locations, please add an additional 2-5 business day to each shipping method’s expected delivery time.

Payment information

We accept PayPal and following cards: Master Card, American Express and Visa.

We do our best to provide accuracy in the pricing and other product information displayed on our website, but mistakes sometimes happen. In such cases, yohuge.com expressly reserves the right not to honor pricing errors found on this website when accepting an online order. If an error occurs, we’ll let you know and cancel the order. Any authorized payments for that order will be immediately refunded. If you find an error once your order is delivered, please contact us at support@yohuge.com

We at yohuge clothing use your info to fulfil your order accurately and quickly and to improve your shopping experience. We respect your privacy and never share this information with anyone! except in connection with your order. If you want to know more, take a look at our Privacy Policy.

Orders and returns

Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want to buy and enter the quantity, and click “Add To Card”. Please enter the required information such as Name and Surname, Delivery Address, Quantity Type etc.

Before clicking “Place Order”, please double check your “Order Details carefully”.

If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.

Go to Your Orders at Checkout Page, Click Cancel Items. Note: Select the checkbox next to each item you wish to remove from the order. If you want to cancel the entire order, select all of the items. Click Cancel checked items when finished.

We ask you for more details and photo verification of the damaged goods sent to support@yohuge.com then We’ll gladly send a replacement at no cost to you.

If the recipient’s address was wrong, then you are held responsible. Usually, the package is sent back to the return address. However, the packages are sometimes not returned to the sender. In this case, you would have to process a new order to replace the original. 

For packages lost in transit, all claims must be submitted no later than 3 weeks after the estimated delivery date. But no worries! We’ll cover the costs of reprinting and shipping a replacement order for you.

We ask you for your help before doing that, like confirming with you that the shipping address was correct.. It would also be good to double check with your local post office to try locating the lost order.

Keep in mind that if tracking information states an order was delivered but you thinks that haven’t received it, we won’t take responsibility and reship that order. In that case, any replacements would have to be at your expense.

The return address of our store is set to our manufacturing partner Printful. If our address is set as the return address, We’ll notify you via email that the package has been returned once it reaches our facility and based on the reason for the return, We’ll decide what the next steps should be together.

 

Printful’s address is 11025 Westlake Drive, Charlotte, NC 28273.

Any claims for misprinted / damaged / defective items must be submitted within 3 weeks after the product is received.

Any unanswered questions?